Collaborate

Education and business organizations use the Baldrige model to drive systematic, continuous improvement through an assessment process. Organizations can use the Baldrige Criteria for Performance Excellence as a framework for improvement and may apply each year for the national Baldrige Award.

The Baldrige Criteria for education includes seven categories: leadership; strategic planning; customer and market focus (i.e., student, stakeholder, and market focus); measurement, analysis, and knowledge management; human resource focus (i.e., faculty and staff focus); process management; and results (i.e., organizational performance results).

In this activity you will relate Baldrige Criteria for Performance Excellence to methods of school reform. You will prepare a chart that aligns these criteria with ISTE’s NETS for Administrators. Then, you will write a brief reflective essay about what you have learned.

1. Review the **Baldrige Paper Directions and Scoring** document.

2. Be sure that you have read pages 1-31 of the //Education Criteria for Performance Excellence// PDF document found at the [|Baldrige National Quality Program] website.
 * **//Think about: What value do you see in the Baldrige Criteria as a method of possible school reform?//**

3. Access the NETS-A and ELCC standards. > >  4. For each of Baldrige’s seven Education Criteria for Performance Excellence, identify which NETS-A and ELCC standards that you think relate. Create a document, chart, or spreadsheet to shows these relationships.
 * [|Educational Leadership Constituent Council (ELCC)]
 * [|National Educational Technology Standards for Administrators] (NETS-A)


 * Baldrige ||
 * Leadership (legal and ethical behavior) ||
 * Strategic Planning ||
 * Customer Focus ||
 * Measurement, Analysis, and Knowledge Management ||
 * Workforce Focus ||
 * Process Management ||
 * Results ||

5. Review your chart and write a brief reflective essay (1-2 pages, double-spaced) in response to the following questions:
 * **//What value do you see in the Baldrige Criteria as a method of possible school reform?//**
 * **//Based on your team review of school reform models, what makes the Baldrige Criteria an effective or ineffective model?//**
 * **//What have you learned as a result of this activity?//**

6. Submit your chart and accompanying essay as one document to the Baldrige Criteria section of the Gradebook by the end of the week.